So you want to bike around Seattle on one of those colorful bikes on sidewalks and bike racks? It’s super easy! Here’s an FAQ on how to get started. If you have any questions not answered here, email [email protected]. I will keep this page updated as information changes.
Companies in operation:
- Jump: Red and black bicycles, owned by Lime. iOS | Android — $1 to unlock + 36¢/min. Electric assist bikes.
You will need to create an account and input your credit/debit card info before starting. Companies often offer free rides to get you started.
How does it work?
- Download a company’s app and find a bike near you on the map.
- When you find one, just follow the instructions on the bike to unlock. Each company is a little different, but they are all easy to use.
- Bike to your destination and find a place to park (see graphic below for help)
- Lock on the rear wheel to end your trip.
That’s it! You’re done.
Where should I park this bike share bike?
Bikes can be parked in the “furniture zone” of a sidewalk or at any city bike rack. Make sure to maintain at least six feet of open walking space on the sidewalk, and don’t block driveways, crosswalks, loading zones, accessible parking spaces, bus stops or street corners. If the sidewalk is too skinny to leave at least six feet of walking space, you cannot park there. And don’t park it on the grass.
Basically, just don’t leave it in the way.
What do I do if I find an improperly parked bike?
The easiest way to deal with an improperly parked bike is to move it. Only the back wheel is locked, so you are encouraged to move bikes out of the way. If you support bike share, it’s a good habit to fix poorly parked bikes whenever you see them.
If you cannot move the bike yourself or if too many bikes have crowded into a place, each bike has a company phone number posted on it. Call the number and report the issue. Companies are required to respond as a condition of their permit.
Can I use these bikes without a smart phone or bank account?
Yes! JUMP has Jump Boost, which allows users who qualify for state or national assistance programs (or have an ORCA Lift card) to pay for rides at a steep discount. Users without a credit card or smart phone can also pay in cash using the PayNearMe service at any 7-Eleven or CVS location.
Is the city paying for these bikes?
No. Each company owns their own bikes and pays Seattle permit fees to operate. Unlike with Pronto Cycle Share — which shut down in early 2017 — there is no public investment in these services.
Do I need to wear a helmet?
King County has a rare all-ages helmet law (PDF). Companies will not provide a helmet for you, so bring your own or risk a $30 ticket.
Is it legal to bike on sidewalks?
It is legal to bike on sidewalks in Washington State except where specifically prohibited (if there’s no sign saying you can’t bike there, then it is legal). However, you must yield to people walking. Go slow, be patient and use your voice (“On your left”) or the bike’s bell to let people know you are passing. Seattle code prohibits biking an electric bike on sidewalks.
Is it legal to bike in bus-only lanes?
Yes, in general it is legal to bike in bus-only lanes on roads where bikes are allowed (bikes are prohibited on the upper West Seattle Bridge, for example, so bikes are also prohibited from using the bus lane there).