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As city adds lots of bike parking, audit finds fewer poorly-parked bike share bikes + More bike share updates

Map of new or planned bike parking additions.
SDOT has been adding a ton of additional bike parking. Could that be part of why poorly parked bikes are becoming less common?

The city’s quarterly audit of bike share parking (PDF) found a massive 57% drop in the percentage of Jump and Lime bikes parked incorrectly.

Of 756 bikes audited (approximately half Lime and half Jump), staff found only one (0.1%) that was an “ADA-prohibited obstruction hazard,” basically bikes that don’t leave a minimum of four feet of walkway space. This is way down from the 13 (1.6%) found in the second quarter of this year. 5.3% of bikes were deemed “obstruction hazards,” meaning they were obstructing a walkway or curb ramp, but not completely blocking it. This is down from 17.4% in the second quarter.

What could explain such a big decrease in poor parking? I can’t say for sure, but I have some theories.

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Rooted In Rights produced a great video for SDOT explaining not only where to properly park a bike, but also why poorly-parked bikes create such problems for people with disabilities. It’s been viewed 5,000 times on Youtube, so that’s pretty decent exposure. And while I’m sure the video inspired some people to do a better job of parking bikes, I bet it also inspired people to move poorly-parked bikes when they encounter them.

The companies have also made more efforts to encourage proper parking, and perhaps most importantly, Lime even requires riders to take a photo of the bike when they are finished to prove they parked correctly. I find this to be very effective because it not only creates a record, but it also forces users to stop and think about whether their parking job is OK. Just the act of taking a photo forces you to take another look.

And the city has also dramatically expanded the number of bike parking spaces for both lock-to bikes (like a personal bike) and wheel-lock bikes (like bike share). About 75% of the 1,000 or so new spaces are in the form of on-street bike corrals, which have the added benefit of keeping bikes off sidewalks entirely. So even if a bike falls over (wind, bumped by a passerby or pushed over), it is unlikely to fall into the walkway like even properly-parked bikes on the sidewalk sometimes do. SDOT’s goal is to hit 1,500 new bike parking spaces by the end of the year, a very significant increase.

Tables from the SDOT Q3 2019 bike share report noting bike parking installation progress. As of the end of September, 843 spaces had been installed this year with another 213 ready for installation and 429 left to reach their end-of-year goal
From SDOT’s Q3 Bike Share Report (PDF)

There may also be a more cynical contributor: Fewer bikes are working, and it’s hard to park a bike poorly if you can’t ride it in the first place. Lime especially struggled in the latest audit with a very rough 63% of their bikes unrentable by auditors due to various maintenance issues or dead batteries, compared to 35% of Jump bikes. So, yeah. That’s not great news.

Lime also recently increased their prices to $1 to unlock + 29¢ per minute (though you can now get half-price rides if you use an N26 online bank account to pay. But that means you have to open a new bank account and keep it stocked with enough money to cover your Lime rides, so this is a test of how badly you want that 15¢/minute rate). Jump remains 25¢ per minute with no fee to unlock.

Lime also recently decided not to renew its permit to operate bike share in Bellevue.

The report also notes that Lyft has been permitted to operate bikes in Seattle, but has not yet done so (Lyft bought CitiBike and former Pronto operator Motivate. Uber owns JUMP). So maybe we’ll have a third competitor at some point.

Despite all these issues, reported bike share ridership was solid in the third quarter, clocking over a quarter million rides per month during the summer and bringing the total for the first three quarters of the year up to 1.6 million trips on about 7,000 bikes (the exact number is always fluctuating, and the number in service and rentable at any given time is much lower).

Graphs showing the total trips and total individual users by month. Bike share has finally settled into a lull after years of wild and dramatic changes. It’s been just Lime and Jump for a whole year, and all bikes have been electric. Prices have creeped up, bike counts have gone down, but use seems fairly stable (in number if not in geography). I have no idea how the companies’ financials look, but the services are getting used.

And while bike share has been a major force behind the big increases in bike trips in our city in the past couple years, it’s not solely due to all the people riding bike share bikes. It seems that total bike trips are increasing far beyond the bike share ride numbers. So that could mean that people are riding bike share, liking it, and then buying (or fixing) their own bike. Or maybe just having more people biking is creating a safety-in-numbers effect that makes biking seem more inviting because more people are doing it. It’s hard to know exactly.

But this bike share calm is only temporary. Seattle is expected to begin permitting scooters early next year, so the whole dockless mobility service thing is about to blow up all over again. Companies, including both Lime and Jump (but especially Lime), have been pulling bikes from markets and focusing more on scooters. But Seattle has a unique thing going with dockless bike share, so I’m curious whether companies will keep working on their bike share services here alongside scooters. I certainly hope so.

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12 responses to “As city adds lots of bike parking, audit finds fewer poorly-parked bike share bikes + More bike share updates”

  1. “I bet it also inspired people to move poorly-parked bikes when they encounter them.”

    That’s true for me. I’m lucky enough that moving one is not an issue – but I hadn’t thought about it before. (Since that campaign I’ve moved about 20 bikes while walking in my neighborhood; I also started keeping track of running into cars and trucks blocking the sidewalk: about 10 in the same time period.)

  2. ChefJoe

    The Q3 audit had one suggestion about the jump in parking compliance on pg 7 – “It should also be noted that these parking audit improvements may be partially attributable the amount of available bike parking in the audited areas. While Q2 audits included many areas that have narrow sidewalks and unpaved furniture zones such as Ballard and Fremont, randomly selected Q3 audits included more areas with wider sidewalks and paved furniture zones which may have attributed to the increase in appropriate parking.”

    SDOT also took some enforcement actions that reduced the number of bikes permitted, but that still doesn’t remove any bikes from the streets (which means its kind of toothless).

  3. (Another) Tom

    There may also be an even morer cynical contributor: Most (not all but most) of the hand-wringing about bike share obstruction hazards were nothing more than concern trolling and the zeitgeist has moved on to fatter fish: scooters.

  4. Greg

    That’s interesting data. Note the unique users double counts people registered for both Lime and Jump, so the actual number of unique users is probably between 50k-100k, or roughly 10% of Seattle’s population (though tourists might be a good piece too). Even so, 10% of Seattle population using these bikes is higher than I would have thought given that there’s a lot of people in Seattle who can’t ride the bikes (elderly, child, or physical condition).

    Anyone have thoughts on the utilization rate? I’m a little surprised by 250k rides with 7k bikes, only 50% of which apparently are working at any time. That means over 2 rides per day per bike on average, which seems unlikely to me. That utilization rate would be really good for financial sustainability even if that’s peak summer (and looks like it’s 1/4th of that in winter). But is that really correct? 2 rides per day per bike? That seems high to me. Does that seem likely to others?

    1. Dave R

      These bikes get a lot of use at UW, where I work. I see bikes rotating frequently through specific locations consistent with use several times per day. Lime and Jump both give 50% discounts for UW students, faculty and staff although it’s not well-advertised.

      1. Greg

        That’s a good point, that the utilization rate might be much higher at UW and maybe some other places (South Lake Union?). Interesting. The 50% discount for students does bite into profitability though. Thanks for chiming in, that was interesting to hear.

  5. bill

    Did the audit consider bikes left on bike trails? I move several every week (and if they fall over in the bushes too bad). Presumably the ones blocking steep ramps like the West Seattle bridge are dead. There are some highly visible locations where I regularly find bikes on the trails or sidewalk. I wonder if the companies park them there as advertising.

  6. William

    If the audited my neighborhood, I would estimate that >1-2% of parked cars aren’t ADA compliant and unlike a bike, 95% of the adult population cannot pick them up move them to make our sidewalks more accessible for the 5% who cannot.

  7. Jean

    A little late on commenting here but in regards to improperly parked bikes…Lime bikes are all but gone from West Seattle. There are so few bike share bike to park incorrectly.

  8. This is super interesting to look at. I recently got an electric bike of my own so that i would have to use the bikes from Lime and Jump. Its really nice because I’ve seen the share bikes basically stacked on top of each other and horribly damaged.

  9. Someone has gone around and razor cut the JUMP bike tires in Austin. Perhaps because they are mostly broken and $18.00 an hour?

    Scooters are even worse.

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